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Rewards Program
Character Co.
How It Works

SIGN-UP
Sign up for our rewards program the next time you're in the store and start earning points immediately.

EARN POINTS
Earn points right away by either making a purchase or leaving us a review on one of several platforms.

REDEEM REWARDS
Redeem your points for cash rewards. Rewards can be used towards all products and apparel.
Earn Points
At anytime, points can be earned in two ways:
1. ) Make a purchase. For every dollar spent, 10 points are earned.
2. ) Leave a review on one of several platforms (Google, Facebook, Leafly, Weedmaps, Yelp) to earn 100 points.
Don't Miss Out!
Our Rewards Program isn’t just about collecting points, it’s about being a part of the community. By signing up and becoming a Character, you'll be the first to know about new products, special deals, fun events, and enjoy exclusive access to items with limited availability.
Reward FAQ's
How do I participate?
Becoming a character is simple. Visit our store in Tuxedo (2090 Corydon Avenue) to sign-up and get started. Once you’re registered, you can participate immediately.
How can I earn points?
You can earn points by making a purchase (in-store or online), or by leaving us a review. Occasionally, we will run a special promotion that offers additional points. Check back often to stay up to date.
Can I leave more than one review?
Yes. You will earn 100 points for each review. If you leave a review on all 5 platforms listed above, you will earn a total of 500 points.
How do I prove I left a review?
On your next visit to Character Co., show your Budtender a screen shot of your review. Or bring a paper print-out of the review. Or better yet, don’t wait and email the review to info@characterco.ca with your full name and your points will be added to your account right away.
What can I redeem my points for?
Points can be redeemed for cash value towards your next purchase. Valid for any/all items online or in-store.
Can I collect points online?
No, unfortunately only payments made in-store will include reward points at this time. You can still order online, but payment must be made in-store for points. Payments made online will not be included.
How do I redeem my points?
Points are redeemed in-store during checkout. Unfortunately, points cannot be redeemed online at this time. Don’t worry though, points don’t expire and will be there the next time you visit the store in-person.
How do I check my points balance?
Your points balance is shown at the bottom of every receipt. Otherwise, ask your Budtender before your next purchase and they will happily advise you of your current balance.
Do I have to sign up for every promotion?
Nope. You only have to sign-up once to collect points. On occasion, we will run promotions offering extra points, but those won’t require an additional sign-up.
How long does it take for points to post to my account?
Points are added to your account immediately after purchase. If you are participating in a special promotion, points will be applied instantly after verification.
Do my points expire?
No, your points will never expire.
What happens to my points if I make a return?
The same value of points earned when making a purchase will be deducted when items are returned.
For example, when you buy $50 worth of product, you will earn 500 points. If you were to return $25 worth of that product, 250 points would be deducted from your balance.
For example, when you buy $50 worth of product, you will earn 500 points. If you were to return $25 worth of that product, 250 points would be deducted from your balance.
Can I redeem any value of points?
No. Character Co. requires that you reach one of the tier levels listed below in order to redeem rewards:
- The Enlightened $35 25,000
- The Cannabisseur $20 20,000
- The High Flyer $15 15,000
- The Herbalist $10 10,000
- The Friendly Stranger $5 5,000