About Us

Our goal is to enrich your smoke experience.

The world of cannabis and its culture is evolving at an exponential rate, however the industry seems to be having a hard time keeping up.  We know cannabis isn’t just for hippies and youth anymore, it’s consumed by a wide variety of people for a wide variety of reasons.  For example, we at Character Co. believe that cannabis is an exploration of the senses.  A luxurious experience meant to be savoured. Character Co. was formed to reflect that belief.  Our goal is to enrich your smoke experience by taking the whole process – from purchase to consumption – to higher levels.

Our Location

   Winnipeg, Manitoba, Canada

Headquartered in Winnipeg, Canada, Character Co. is an online retail site dedicated to you, our Guest. Frustrated with the poor selection of quality products, lack of customer service, and overall low expectations from traditional smoke shops, Character Co. was formed to give people that elevated experience from start to finish.

Our Guarantee

Character Co. provides a safe and secure online experience while browse and shopping, manufacture defects and easy return exchange.

Safe & Secure Transactions

Character Co. provides a fast, safe and secure environment for shopping and surfing on our site.  We provide the best in online shopping security, making your transactions, information and online experience a safe one.


Manufacturing Defects

We offer many products with manufacturing warranties. If your vape isn’t starting properly, or your bong comes with a quality issue, reach out to info@characterco.ca, and we will either replace it, or put you in contact with the Manufacturer.

Easy Returns & Exchanges

Character Co. offers free exchanges on any of our products, and does accept returns (shipping not included in the refund). If you change your mind about your piece, contact info@characterco.ca and we will issue you an RA number and help you with the return label.

Dedicated and focused on product quality, communication, service, and to ensure that you get the best smoke experience.

"Enriching the Smoke Experience"

Contact Info.

Character Co. Ltd.
Address: Main Office
Winnipeg, Manitoba,
Canada, The North