Headquartered in Winnipeg, Canada, Character Co. is an online retail site dedicated to you, our Guest. Frustrated with the poor selection of quality products, lack of customer service, and overall low expectations from traditional smoke shops, Character Co. was formed to give people that elevated experience from start to finish.
Providing a safe, secure online experience while you browse and shop.
We offer many products with manufacturing warranties. If your vape isn’t starting properly, or your bong comes with a quality issue, reach out to email@example.com, and we will either replace it, or put you in contact with the Manufacturer.
Easy Returns & Exchanges
Character Co. offers free exchanges on any of our products, and does accept returns (shipping not included in the refund). If you change your mind about your piece, contact firstname.lastname@example.org and we will issue you an RA number and help you with the return label.